This assignment will show you that guests/customers are changing in their behavior and require more than just being served what they have booked or ordered.
You are seeking a future in the hospitality business and you want to be successful and you also want the company you work for to be successful. Being knowledgeable about what is happening in the market or industry is essential and contributes to your success.
In this atelier, like all others, you work in groups and you have different roles and responsibilities. The assignment is a group assignment meaning that you will be working together as a team in your assigned atelier team.
You will familiarize yourself with the
Before you start working on the assignment you are required to read the references first to understand the context of the assignment.
On completion of the assignment you will have contributed (evidence) to the following Learning Level Outcomes:
5.2 Creating valuable solutions for the hospitality industry
5.3 Implementing and evaluating new solutions for the hospitality industry